THE FOLLOWING IS MY EXPERIENCE WITH:

SUNFX USA FRANCHISEE - EAST COAST UNITED GROUP INC.

WHICH IS AN UNETHICAL COMPANY...

NOTE... THIS IS AN OLD PAGE WHERE I WAS VENTING, RANTING, AND BEING REDUNDANT AT SOME POINTS WHILE BUSY TRYING TO GET MOVED OUT OF MY SALON, SO NOT MUCH THOUGHT HAS GONE INTO THE DETAILS AND CONTENT (ALTHOUGH IT'S ALL TRUE, I DON'T HAVE ALL THE FACTS LISTED)... BUT I WILL DEFINITELY COME BACK AND CLEAN UP THIS PAGE WITH MORE DETAILS AND TACT WHEN I HAVE TIME... LOL!! BUT IT'S GOOD ENOUGH TO GET MY POINT ACROSS, AND EVERYONE SEEMS TO GET THE GIST OF IT!

SUNFX USA FRANCHISEE -

aka: EAST COAST UNITED GROUP INC.

FACTS:

THEY STOLE MY MONEY!

THEY FALSELY ADVERTISED THEIR PRODUCTS!

THEY SOLD ME FAULTY AND SUBSTANDARD EQUIPMENT!

THEY MISREPRESENTED THE EQUIPMENT!

THEY LIED, THEY CHEATED... THEY TOOK MONEY OUT OF MY BANK ACCOUNT WITHOUT MY PERMISSION!

THEY DID NOT RETURN CALLS/EMAILS WHEN THEY WERE IN THE WRONG!

THEY DID NOT CARE ABOUT THE TANNING SALON OWNERS THEY SOLD EQUIPMENT TO, AFTER THEY GOT THEIR MONEY!

IF A SUNFX FRANCHISEE/INDEPENDENT SELLER OF SUNFX GOES BANKRUPT OR MISLEADS YOU IN ANY WAY, SUNFX WILL NOT STAND BEHIND THEIR PRODUCT, WARRANTIES, ETC... ETC... I HAVE DOZENS OF EMAILS FROM OTHER SALON OWNERS TO SUPPORT THIS!

PLEASE BE VERY WARY OF THIS COMPANY!!

WHATEVER YOU DO, DO NOT BUY SUNFX SYSTEMS!!

I WAS SCREWED ROYALLY BY THEM! I HAVE RECEIVED DOZENS OF EMAILS FROM OTHER SALON OWNERS WHO HAD BAD EXPERIENCES WITH SUNFX USA!

I HAVE DOZENS OF EMAILS BETWEEN MYSELF, SUNFX AUSTRALIA, SUNFX USA, CEO'S, SALES PEOPLE, ETC... AND DOCUMENTS TO BACK THIS UP!!

THEY ILLEGALLY STOLE CASH OUT OF MY BANK ACCOUNT WITHOUT MY PERMISSION... CALL IT WOMAN'S INTUITION, BUT I DID NOT TRUST THEM FROM THE BEGINNING... THEIR SALES PERSON WAS VERY SHADY... AS WITNESSED BY A DOZEN PEOPLE, HE WAS ACTING STRANGELY, AND HE BLAMED IT ON A "HANGOVER"... HE ASKED FOR A CASH DOWN-PAYMENT, BUT I INSISTED ON WRITING A CHECK... I WAS TOLD TO WRITE THE CHECK TO "CASH"... AS ONE OF MY EMPLOYEES GAVE HIM A RIDE TO HIS HOTEL, HE ASKED TO STOP AT A BANK TO CASH THE CHECK! I HAVE IT IN WRITING THAT I WOULD NOT GIVE THEM MY DEBIT CARD AND I SIGNED AN AGREEMENT AND STARTED SENDING THEM CHECKS... BUT THEY STOLE MY DEBIT CARD NUMBER FROM THEIR SALES DEPT. WHEN I PURCHASED SOLUTION! THEY TOOK ALMOST $4000 OUT OF MY ACCOUNT!

THEY CHARGE $6000 FOR A PIECE OF GARBAGE!! LITERALLY!! IT'S NOT WORTH $100! BUT THEY WON'T SELL YOU THEIR SOLUTION UNLESS YOU PURCHASE THEIR MACHINE... MY EMPLOYEES WANTED THIS SOLUTION, AND AFTER THE MISLEADING SALES PITCHES, I UNFORTUNATELY OBLIDGED...

THEIR MACHINES ------ (for lack of a better term) SUCK!!!!!!!!!!!!!! WE WENT THROUGH 4 OF THEM AND NONE OF THEM WORKED! ONE OF THEM DIDN'T EVEN HAVE AN ON/OFF BUTTON, ONE OF THEM DIDN'T HAVE A PEDAL, AND EACH ONE HAD A MYRIAD OF PROBLEMS (I WAS OBVIOUSLY BEING SENT REJECTS). MY EMPLOYEES COMPLAINED AFTER EVERY JOB, AND THE CLEAN-UP WAS EXTENSIVE (WALLS, FLOOR, and OTHER ROOMS VIA OPEN CEILINGS)... WHAT A MESS!!!! WE CONTINUALLY CALLED THEM FOR SOLUTIONS TO ALL THE PROBLEMS, BUT TO NO AVAIL.

THE SOLUTION IS $150 AND IT DOESN'T GO FAR AS THEY CLAIM ON THEIR WEBSITE... NOT FAR ON YOUR BODY... IT GOES EVERYWHERE ELSE, THOUGH!! ALLLL OVER THE WALLS AND FLOORS!! MY STAINED CONCRETE FLOORS WERE RUINED!!!! THE WALLS HAD TO BE REPAINTED!! $200,000 WORTH OF TANNING BEDS WERE ALL COATED IN SUNFX SOLUTION!! THEY FALSELY ADVERTISED THE "NON-OVERSPRAY" TO THE HILT!! WHEN I SOLD MY SALON, I DEDUCTED $10,000 FROM THE SELLING PRICE PARTLY DUE TO THE DAMAGED FLOORS, WALLS, AND BEDS FROM THE OVERSPRAY!

I PRECISELY CALCULATED THE STATS OF THE SOLUTION AND WHEN I SENT THEM THE STATS ON THEIR PRODUCT, THEY WERE SPEECHLESS... I PROVED THAT THEY WERE FALSELY ADVERTISING THEIR PRODUCT! I WILL POST A PHOTO OF IT OR RETYPE IT ON THIS PAGE WHEN I GET A CHANCE...

I TRIED DESPERATELY TO GET SOMEONE REASONABLE AND ETHICAL TO ASSIST ME WITH MY SITUATION. I WAS WILLING TO CONTINUE TO PURCHASE THE SPRAY, BUT WANTED A SPRAY MACHINE THAT ACTUALLY WORKED, AND PERFORMED AS THEY PROMISED ON THE WEBSITE. WHEN CORPORATE IN AUSTRALIA FINALLY ANSWERED ONE OF MY EMAILS, I WAS REFERRED TO A FEW DIFFERENT PEOPLE WORKING UNDER SUNFX USA. I WAS LATER TOLD THE SYSTEM WAS SOLD TO ME BY A FRANCHISEE/INDEPENDENT SELLER WHO WENT BANKRUPT AND THAT SOMEONE ELSE WOULD BE ASSISTING ME.

AFTER GETTING THE RUN-AROUND, THE CEO OF SUNFX USA (ANOTHER AUSTRALIAN TRANSPLANT) GOT IN TOUCH WITH ME, TOOK RESPONSIBILITY, AND ASSURED ME OF A RESOLUTION... HE PROMISED TO GIVE ME BACK THE MONEY THEY STOLE BUT WANTED ME TO "TRUST HIM" AND RETURN THE MACHINES FIRST, WHILE HE "WORKED" ON MY CASE WITH CORPORATE IN AUSTRALIA... I "AIN'T NO FOOL" AND SUGGESTED A TRADE-OFF... I KNEW THAT ONCE THEY GOT THE MACHINES, I WOULD LOSE THEM AS WELL! AND BOY WAS I RIGHT! AS SOON AS I DECLINED TO SEND THE MACHINES, THE CEO IGNORED ALL MY EMAILS FOR WEEKS... THEN HE FINALLY REPLIED WITH THE MOST DESPICABLE EMAIL STATING THAT SUNFX WILL NOT ASSIST BECAUSE I WENT THROUGH A FRANCHISEE... COME TO FIND OUT, THAT CEO IS NOW BEING SUED BY SUNFX AUSTRALIA FOR GOD ONLY KNOWS WHAT!

WHAT KIND OF PEOPLE WAS I DEALING WITH? ONES WHO EITHER STOLE MY MONEY, FILED BANKRUPTCY, OR ARE BEING SUED? WHY ISN'T SOMEONE STEPPING UP TO THE PLATE AND RECTIFYING THE NEGATIVE SITUATIONS PUT UPON SALON OWNERS BY "BAD EMPLOYEES/FRANCHISEES?"

SUNFX OBVIOUSLY DOES NOT STAND BEHIND FRANCHISEES AND INDEPENDENT SELLERS. THIS IS UNHEARD OF BY REPUTABLE COMPANIES. IMAGINE IF FORD OR CHEVROLET DIDN'T STAND BEHIND THEIR PRODUCTS! LOL!!

DO YOU REALLY WANT TO DO BUSINESS WITH PEOPLE LIKE THIS? PLEASE DO YOUR RESEARCH... SEARCH THE WEB FOR COMPLAINTS ON ANYTHING YOU PURCHASE FOR YOUR SALON... A GREAT FORUM IS TANTODAY.COM...

HOPEFULLY, THEY WON'T DO THIS TO OTHERS AS WELL... DOZENS OF PEOPLE HAVE ALREADY DISCUSSED THE PROBLEMS THEY HAD WITH SUNFX USA, AND I WILL JOIN THEM AND MAKE SURE TO SPREAD THE WORD TO TANNING SALON OWNERS ALL OVER AMERICA VIA TAN TODAY AND OTHER MESSAGE BOARDS... IF SALON OWNERS DON'T STICK TOGETHER AND HELP PROTECT OURSELVES, WHO WILL?

DID YOU GOOGLE THIS PAGE?

WHAT KEYWORDS DID YOU USE?

HORROR STORY SUN FX SPRAY TAN SUNLESS MACHINE EXPENSIVE SOLUTION CHEAPLY MADE MACHINE DOES NOT STAND BEHIND PRODUCT NO WARRANTY NO MONEY BACK NO GUARANTEE NOT WITH BETTER BUSINESS BUREAU DO NOT BUY PURCHASE HORRIBLE CUSTOMER SERVICE AUSTRALIA SAN DIEGO CALIFORNIA SHOULD NOT BUY GUN DOES NOT WORK BAD CUSTOMER RELATIONS NO RETURN DOES NOT ANSWER PHONE NO REPLY TO EMAILS FAULTY MACHINE BROKEN MACHINES OVERSPRAY ALL OVER SALON SHADY SALES PEOPLE COMPANY TURNOVER DIFFERENT EMPLOYEES EVERY TIME I CALL NO RETURN PHONE CALLS LACK OF CONCERN WILL NOT GIVE MONEY BACK STOLE MONEY FROM MY ACCOUNT MACHINE TOO EXPENSIVE DOES NOT WORK SOLUTION IS TOO EXPENSIVE TERRIBLE TREATMENT OF SALON OWNERS DO NOT CARE ABOUT SALON OWNERS MONEY IS THE BOTTOM LINE WILL NOT ANSWER YOUR CALLS WILL NOT RETURN MONEY THEY STOLE CHEATED LIED NEGLECTED MISREPRESENTED FALSE ADVERTISING